adafruit_bno055 / .github / ISSUE_TEMPLATE.md @ cac43ed4
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Thank you for opening an issue on an Adafruit Arduino library repository. To |
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improve the speed of resolution please review the following guidelines and |
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common troubleshooting steps below before creating the issue: |
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|
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- **Do not use GitHub issues for troubleshooting projects and issues.** Instead use |
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the forums at http://forums.adafruit.com to ask questions and troubleshoot why |
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something isn't working as expected. In many cases the problem is a common issue |
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that you will more quickly receive help from the forum community. GitHub issues |
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are meant for known defects in the code. If you don't know if there is a defect |
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in the code then start with troubleshooting on the forum first. |
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|
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- **If following a tutorial or guide be sure you didn't miss a step.** Carefully |
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check all of the steps and commands to run have been followed. Consult the |
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forum if you're unsure or have questions about steps in a guide/tutorial. |
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|
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- **For Arduino projects check these very common issues to ensure they don't apply**: |
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- For uploading sketches or communicating with the board make sure you're using |
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a **USB data cable** and **not** a **USB charge-only cable**. It is sometimes |
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very hard to tell the difference between a data and charge cable! Try using the |
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cable with other devices or swapping to another cable to confirm it is not |
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the problem. |
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|
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- **Be sure you are supplying adequate power to the board.** Check the specs of |
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your board and plug in an external power supply. In many cases just |
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plugging a board into your computer is not enough to power it and other |
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peripherals. |
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|
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- **Double check all soldering joints and connections.** Flakey connections |
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cause many mysterious problems. See the [guide to excellent soldering](https://learn.adafruit.com/adafruit-guide-excellent-soldering/tools) for examples of good solder joints. |
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- **Ensure you are using an official Arduino or Adafruit board.** We can't |
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guarantee a clone board will have the same functionality and work as expected |
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with this code and don't support them. |
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If you're sure this issue is a defect in the code and checked the steps above |
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please fill in the following fields to provide enough troubleshooting information. |
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You may delete the guideline and text above to just leave the following details: |
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|
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- Arduino board: **INSERT ARDUINO BOARD NAME/TYPE HERE** |
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|
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- Arduino IDE version (found in Arduino -> About Arduino menu): **INSERT ARDUINO |
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VERSION HERE** |
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|
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- List the steps to reproduce the problem below (if possible attach a sketch or |
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copy the sketch code in too): **LIST REPRO STEPS BELOW** |